Categories
Advertising Graphic Design Marketing

5 Ways To Use Digital Signage in Church Marketing

The term ‘digital signage’ is just a smart way of talking about the screens that are used to show content, from adverts in stores, through to weather and news in office lobbies. In churches, many are looking to invest in digital signage solutions that can be used to inform, entertain and share information.

You may already have a few screens around your church, but perhaps you’ve not been sure what to put on them. Or maybe you’re thinking of investing in new screens, in order to give your church a digital uplift.

Either way, it’s important to focus firstly on what they can do for your marketing.

Great marketing transmits the values of your brand and helps visitors to absorb them, often without them even realizing.

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Tweet: Great marketing transmits the values of your brand and helps visitors to absorb them, often without them even realizing. @mr_mcd on @therealcmi http://ctt.ec/TU74c+

 

 

ways-to-use-Church-digital-signage-

 

Here are five ways you can use digital signage within your church to aid and help share your marketing:

1. Showcase new campaigns

The reason most marketing campaigns lose velocity is because they don’t reach enough of an audience. When you create a new marketing campaign, it can be difficult to subtly drop it into a service, around the important notices, information and events that you need to discuss. This is where screens come in. Digital signage screens fill the gaps usually left redundant.

While visitors are waiting for a service they can read all about your new initiatives. As they leave, they can scan for the next event or session they want to attend.

2. Create community

Your church visitors are your biggest brand advocates. Chances are, they’re spreading the word through online communities even when you don’t know about it. Digital signage pulls together the voices of your community into one place. Through screens that show social media feeds such as Twitter, Facebook and Instagram, or create rich social media dashboards. Social media helps your church extend its reach right outside of the doors and into the minds and homes of a much wider audience than physical activity alone.

Screens are a great way to show off your social channels, encourage more of your audience to use them and to create content in an invigorating display.

3. Tell stories

Church-Digital-Signage-Faith-Community-ChurchStories are often the foundation of marketing. They transmit a message in a more colorful way that can be appreciated by all audiences – old or young, male or female. Use digital signage to tell your stories.

A simple iPhone can now be used as a video recorder, helping you to film testimonials, clips and activities within your church to share on screen. Take images and upload them in a series to your social channels, documenting a project over a series of weeks.

Digital screens take snippets of your message and bookend them into one comprehensive story.

4. Set up advertising

Allow your patrons to advertize on your digital screens to share skills and news with other visitors. Use the screens for your own advertising, allowing you to promote new training sessions, services and your most creative campaigns. You can also add your logo to each slide or image advertising a service or incentive, allowing you to become more memorable in the minds of your visitors.

Advertising on screens is natural, having been used in television and now the internet across desktop and mobile too. This makes it a key channel from which you can work out your message and share it with your audience – who will be ready and waiting to pay attention.

5. Go digital

For churches who struggle to attract younger visitors, digitizing your offering helps to transmit information in a new format. Not everyone who visits your church wants to read lyrics from a print-out or scriptures from a book. For whatever reason (or even just the generational one) some will feel more comfortable accessing information on screen than they will in print.

The screens can be the first welcomer to a younger audience, allowing them to get a feel for your marketing and who you are without necessarily having to have human contact. Ideally, it’s people who make up your church, but letting the screens say hello first, in order to welcome and make younger audiences feel at ease, can help lead the way to new relationships.

(Post photos courtesy of Faith Community Bible Church & ScreenCloud – Thank you!)

 

Remember, these ideas are just a jumping point. Once you start you can incorporate feedback from your visitors to find out what works and what they want to see. Each church is different, but by working out a digital signage marketing strategy and going for it, you’ll be able to learn and reiterate quickly.

 

Mark-McDermottAbout the Author:

Mark McDermott is Co-Founder of Digital Product Studio Codegent whose passion is to build world-class digital products. Mark is also CEO of ScreenCloud and spends much of his time empowering individuals to get their underused screens full of beautiful digital content.

Contact Mark on hello@screen.cloud or on Twitter @mr_mcd

 

 

 

Categories
Graphic Design Tools

5 ways to get over your creative block

We’ve all had those moments when we have a creative block.  You know there’s a graphic to create, a bulletin to design, a website layout just waiting to jump off the screen, but at the moment, you’re having a creative block.

It’s really easy at that moment to give up or give in to a distraction (did you know Amazon has daily deals in every department every day?).

Here are 5 ideas to get you past your creative block.  This is by no means an inclusive list, so comment at the bottom with what you’ve found working to turn your creative rut into a creative groove.

1. Change Your Surroundings

Go for a walk, go grab a coffee, work standing up or laying down (yes, I really do this). Go work at a coffee shop, or find a comfortable chair at the library.  Sit in someone else’s office (preferably if they’re not also in their office) or take a chair outside.

2. Try something understated

Whether you’re writing, designing a graphic, creating a video or just brainstorming, what’s the simplest way you could make this happen?  What if you removed all of your graphic elements except one, write about only 1 idea, storyline or character, or use only 1 camera angle.  The final product doesn’t have to be understated, but this could help your creativity get focussed on the project.

3. Bring in another person

The “first-reaction” method.  Hold your project in front of them, read a paragraph or ask for help on an idea.  “What’s the first thing that comes to mind when you see / hear / read / watch this?” Use that to gauge if you’re on target, and ask them what they think is coming next.

4. Scrap It

What would the project look like if you throw out everything you have and start blank? What it the one message you want to get across, and how can that be the focus?  Maybe it’s time to work on something else, set a timer and come back to this.

5. Change your medium

If you’re stuck on writing a blog post, make it a video. If you’re stuck writing a script, draw out a storyboard. If you’re stuck on making a video, make a teaser with snapchat, or instagram. If you are working on your computer, grab a pen and paper or if you’re working on a graphic, try writing out what impact you want the graphic to have, or record yourself describing it and listen back to it.

 

This is not an all-inclusive list, but some ideas to get you out of your creative rut.  What would you add to the list that has worked well for you?

 

 

 

Categories
Build a Team Tools

How to create a Church Communications Job Description

Every church has unique qualities, requirements, and assignments.  Even though some churches may share similarities (like location, attendance, budget or staff size) it’s clear that each is unique, which means your job description will probably be unique to your church.

I’ve been asked by a few people if they can see my job description and I intentionally decline because I don’t want to create an opportunity for them to think this is the “right way” to operate in a marketing and communications position. There’s no right or wrong, but a job description is important so everyone involved is clear on the expectations.

Whether you’re a Pastor wanting to create a Communications position at your church, or you’re considering taking a paid position and want to be sure you’ve got all of the bases covered or a volunteer who would like to start the conversation on how to help your church, here are some ideas of what a job description could include.

 

Will your responsibilities include Social Media?

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If so, here are 10 questions to ask leadership specifically about launching your Social Media.

 

Who will you report to, how often will you report to them?

What kinds of questions will they ask, and what kind of information do you need to bring to the table when you connect with them.  What do you need from them?

 

Creative vs Execution Balance:

Is your position in place to be creative and think outside the box, or a matter of executing directives from leadership, or a combination of both?

 

Your Weekly Schedule:

Discuss your daily schedule (do you start the same time every day, how long is your lunch break, etc.) vacation time, sick days, how many hours per week is your position? Is that flexible on a daily or weekly basis? If you work extra hours this week, do you get compensation hours next week, or do you earn overtime?  Are weekend services part of your job requirement, and how does attending or missing those affect your allowed vacation time?

 

documents_256pxWhat is your pay?

Think this is an obvious question? Think again, and get it in writing… not because you don’t trust the person bringing you on staff, but it’s possible they’ve had a different conversation with the accounting department or meant to say “Around this and that”- and you get paid this, thinking you might be getting that. Is your pay hourly or salary, and how much flexibility exists?

 

What conversations do you get input on?

Do you get the final say in design work, outgoing newsletters, mail, email content, Public Relations releases, naming groups and events in the church, or does that fall to someone else? Is that each department’s decision and they can ask your input or do you approve what goes out to maintain consistency?

 

Do you need to build a volunteer team?

Are you expected to take the responsibilities yourself for all of your projects based on your schedule, or will you build a volunteer team and delegate? Is that a hope, or an expectation for leadership?

 

What are your key performance indicators (KPIs)?

This has to be quantifiable and measurable: a yes or no decision about if you’ve hit these requirements and in what time frame – yearly, quarterly, weekly, daily: This could include:

  • # of likes on Facebook in 12 months
  • # of podcast subscribers in the next quarter
  • # of email newsletter subscribers
  • # of people on your volunteer team
  • # of attendees at a certain yearly event
  • $ total given online
  • # of daily posts on Facebook / twitter / Instagram / snapchat / etc.

 

List your recurring tasks:

You task list may include social media posting and interaction, live announcements, video announcements, bulletin, graphic design, print material, video projects, event promotion, weekly email newsletter, logo design, ghostwriting blog posts, sitting in staff meeting, leading creative meetings, building and communicating with volunteer teams, one-on-one meetings with leadership, mentoring and coaching other departments, overseeing brand consistency, website modifications,and edits… etc.

 

Outline expectations for ongoing improvement:

Will you be expected to travel for a yearly conference, take online training, listen to podcasts to develop yourself, or none at all? Do you need to read a certain number of books for personal development, and do you choose those titles, or how are those titles approved?

 

documents_256pxWhat is the big picture?

What does leadership see for you and your position 1-year, 5 years and 10 years from now? How can you take steps each day to get from here to there?

 

Taking time to discuss these concepts is going to help you set clear expectations to give your best to the opportunity in front of you.  The conversations may not be easy to have while you’re excited about taking a new position, but they will be more difficult after you’ve crossed your start date.  Don’t wait until after you’ve started the race to find out if you’re running a 100m dash or a marathon.

 

Did I leave something out? Would love to hear what other high-level ideas are included in your job description:

 

 

Categories
Graphic Design Marketing Social Media

40 Ideas to Repurpose Your Church’s Content

It’s an incredible world we live in where we can create digital content to be shared, re-shared, and used in multiple ways. In a moment’s notice, a message can spread.  It’s a two-edged sword we’ve created for ourselves because a request that used to take a meeting or a phone call can now be instantly in your pocket, and our schedules are filling up with clutter, potential distractions and efficiency tools.  Knowing how and when to use these tools to your advantage can be a big help in spreading your message and using your marketing to move your church forward.

Here are a few ideas to repurpose created content with very little effort.

Repurposing Recorded audio from start to finish:

If you record a podcast through the week separate from your service like an interview with your Pastor, team conversations or testimonies, or a radio or TV show for a local station, here are some ideas.  (These won’t work as well in the context of recording multiple takes or pieces of audio that will be assembled later like studio music.  See the next area section for ideas.)

  • Stream the video live via Periscope or Facebook live while you’re recording.  Equipment doesn’t have to be any more than an iPad or iPhone on a stand.
  • Take some still shots while you’re recording and put them on instagram to point to your periscope feed or promote your podcast.
  • Take 4 or 5 photos for Facebook as a promotional tool for you podcast.
  • Record the video (not just stream) and post it on Facebook later or upload to YouTube (the second largest search engine after Google) or vimeo to create a library of content.
  • Chop down the video into segments.  If the interview is multiple questions, make each question isn’t own video and roll out the shorter clips on Social media through the week, or posted to youtube with the question as the title so people can see that question even if they aren’t looking for the rest of the interview content.  60 second clips can go on Instagram.
  • Snapchat portions of the interview – either video or images. This will take some practise since you have a set time frame for video and you’ll want to catch a complete ‘thought’ in that video.

 

Repurpose pieces of audio that will be assembled later:

  • Record video to be used later like a how-to video for mic-ing a drum kit, or setting up a mix, or how to play a certain song on guitar.
  • Stream it (It’s like a behind the scenes video, even if it’s start and stop with multiple takes.) on periscope or Facebook live.
  • Take Snaps on snapchat or instagram.

 

Repurposing Series / Message Graphics:

With very little effort, these graphics that are already on your task list are easily modified and repurposed.  Consider using your series graphic for:

  • Facebook cover photo
  • Twitter header
  • Add a colored overlay and add a quote from the message on top.
  • Copy and paste the scriptures your pastor will use and put them on an overlay of your series graphic.  Use these during the message on the screen, then one a day on Social Media next week.
  • Add the image to your bulletin for “Our Current Series”.
  • Have a road sign printed with your graphic.
  • Print a poster of your message graphic to hang in the entrance / foyer / atrium about the current series.
  • Make your series graphic the background for your digital signage.
  • Print them on a business card as an invite for your people to hand out. Include service times and website on the back.
  • Use it in your email newsletter as a reminder to come back next week to hear the next part in the series.

 

Repurposing this Sunday’s service:

Maybe you already stream online or record the service for a podcast.  Here are some other ideas for repurposing that content that you’re already creating:

  • Have a volunteer who can write turn their notes from the message into blog post for your website.
  • Stream live on Periscope or Facebook Live.
  • Take 60 second videos for Instagram (this can be tough live… You may not know when to start recording in order to get a clip that will be 60 seconds and a complete thought. It’s worth a try to record clips and then decide if they’re instagram worthy).
  • Add a hashtag and your twitter handle to your message graphics so people can tweet you with what they’re hearing.  They generate the content for you to share at a later time.
  • Browse your friends on Facebook who are at your church.  If they post something about the message on Facebook, take a screenshot and post it on your Facebook page. Thank them for their comment.
  • Depending on the audio quality, take a song from your worship set and post it to youtube.
  • Take a clip of your opening or closing prayer. Post it on instagram, Facebook, twitter.
  • Take a clip from the message (Maybe a story or where your Pastor is explaining a scripture, or possibly the introduction to the message) to post across your social channels.  If it’s a stand alone thought, add it to your YouTube channel.
  • Post your service bumper on Facebook next weekend and invite people to join you again on the weekend.
  • Take pictures of your Pastor and text for a quote from the message.
  • Take pictures of your worship team and overlay song lyrics from the chorus of the most popular song this week.

 

Repurposing Print Material:

FreebieAlmost everything that ends in print starts as digital.  Use that digital file to your advantage.

  • If you’re designing business cards, use a template like this to mockup the design and post it on Social Media
  • Doing more than one redesign at a time? Use a photoshop template like this to show people what’s going on.
  • If the design is for youth, post it to instagram, or take a snap and add it to your story as it’s coming off the printer or being cut.
  • If it’s for your kids department, post it to instagram or Facebook where the parents will likely see it.

If it’s a print piece for an event, mock it up and use it as a reminder for the event the day before in your email newsletter or Facebook event or just generally on social media.

 

Repurposing Video Announcements (or announcements recorded by video):

  • Upload the video to YouTube.  If someone is searching for your church and finds a past announcement, they’ll realize that it’s not current, but it will still give them an idea for the kinds of activities your church participates in.
  • Include a link in your email newsletter with a screen shot from your announcement.  When someone clicks, it could go to the youtube page or a page on your website where the video is loaded.
  • Add it to Vimeo with different keywords from Youtube.  Same idea as above, but a different venue.
  • Add a channel plugin to your website so that once you upload your announcements to Youtube or Vimeo, they automatically appear in your footer or on a page on your website.
  • Upload the video to Facebook (don’t just post the youtube link.. actually, upload the video to your Facebook post.  This way, when someone scrolls over the video, it will automatically start playing rather than having to click it to play like a youtube link. In the description, add in a link to where they can sign up for the events in the video.
  • Chop your announcement video down into individual announcements.  Post one a day on different Social Channels with the link to register for each event.
  • While you’re recording your announcements, stream them live.

 

What have you found that you can repurpose easily?  What has worked for your church?

 

 

Categories
Preparation Presentation

4 words we rarely use in our announcements

There are 4 words that I try and stay away from when it comes to how we announce events and groups.  The 4 words are ‘Always’, ‘Never’, ‘Everybody’ and ‘Nobody’.  It’s not to say that they don’t ever appear, but when we choose these words, they are used strategically. (I’ll tell you when we DO use them at the end).  We talk about strategically use these words with our team.  Even as I typed them, I’m thinking about conversations we’ve had.  It’s helpful to know that muscle memory dictates I consider how and when I use them.

We stay away from these words because they create a sense of black and white, inclusion and exclusion, either / or and the reality is, situations and people don’t often fall perfectly into one of two categories.

Everybody & Nobody

If we say:

Everybody will love morning prayer at 7am on Tuesday.”

you may have someone instantly thinking to themselves “well, not me…”  Is it possible they prefer to pray in the evening, or they prefer to pray alone, or they prefer to pray at 5am because they work at 7?  What if you’re inviting them and saying “This is what everybody here is doing,” and that person could be thinking “They must not be including me, so I must not be in line with everybody here”

And what if the next announcement IS practical and applicable to that person, but they’re still having an internal conversation about not being included with everybody here.

This one is a personal pet peeve when whoever is speaking says:

“Everyone knows what happened to ________.”

(Jonah, Moses, David, Peter, Saul… you fill in the blank).  If someone doesn’t know the story of Jonah for instance, that person is instantly not in the “everyone” category… and if the person speaking believes that everyone already knows the story of Jonah, then that person likely won’t take the chance to review.

A better way to frame that reference would be:

“In Sunday school, I was taught about Jonah and the whale.  You may have seen the VeggieTales movie, or read about it in the book of Jonah. He disobeyed God and went the opposite direction of the city where God sent him, got caught in a storm on a boat and was thrown overboard.  When tossed overboard, he then got swallowed by a whale and negotiated with God to save him.  When God made the whale spit him out, Jonah made sure he finished God’s instructions… Here’s the point of the story… “

It takes less than 30 seconds to summarize the story, so you’re not boring people who already know, it’s a rem diner for people who are a little fuzzy, plus for a new believer who isn’t familiar with that story, you gave them 3 places to go to find out: Sunday school (a great place for new believers to start serving and learn Bible basics by the way…), VeggieTales’ Jonah and the book of Jonah.

In reverse:

“I know nobody here will miss prayer this Tuesday morning at 7am.”

It has a different sort of connotation.  This could really hurt the trust that’s been built with your church.  “If I don’t come to prayer, then they’re saying I’ll be the only one.”  Maybe that person’s internal conversation becomes “Well, they don’t know how busy I am.” or “I guess this church is only for management class and above who get to work a 9-5, but I’m on rotating shift work.”

 

To get around the option of using Everybody or Nobody, I like to frame conversations with an ‘If’.  If you’re a morning person and would like to pray together, we have prayer on Tuesday morning at 7am.  If you’re an evening person, or your schedule is changing, you can download our prayer podcast and listen on your schedule.

 

Always & Never

“We always like to take a chance to….” is usually followed by “…except when…”

What if you didn’t last week, or you didn’t last month, or you missed a day once.  Is it really Always? Remember 99% of the time isn’t always.  You may be thinking that most of the time is a lot like always, and only really picky people are going to try and distinguish between them… so then what does it mean to a new believer if you tell them God is ALWAYS listening, or God ALWAYS has the best in mind for them?  Can you then justify that sometimes you use always to mean most of the time, and sometimes you use always to mean always?

Since we have the choice of every word we use, why not use the word that actually says what we mean?  What about Often, usually, most of the time, or consistently, rarely, few and far between, have or haven’t.

Instead of:

“We always have new guests who join us and we want you to fill out a connection card.  Our Pastor always follows up during the week.  If you’ve never learned the basics of the Bible, join us Wednesday for our new believers class at 7pm.”

You could try:

“We often have first time guests here with us and we’d like to honor you.  Please fill out a connection card so we can connect with you this week and answer any questions you have about Life Church.  If you’d like to learn more about the Bible, you’re invited this week to our Bible Basics class.  We hold them almost every Wednesday, and the schedule is available on your bulletin today.”

 

I gave it away in the always and never example, but we sometimes do use these words in a black and white context in relations to what God has spoken to us in the Bible:

God is always good. Sin is never the right choice. Everybody has sinned and fallen short of the glory of God.  Because we use these words so rarely, they are naturally emphasized for full impact when we choose to use them.

.. but we rarely use these in context of our advertising.

 

Would love to hear your thoughts.  Is this new information for you, or have you implemented a similar strategy, and how is it working at your church?

 

 

 

Categories
Advertising

4 words we rarely use in our advertising

For this post, it may be important to first review how we at ChurchMarketingIdeas describe Branding, Marketing and Advertising.

 

There are 4 words that I try and stay away from when it comes to how we advertise events, groups and our church to the public (remember advertising is letting people know what to expect).  The 4 words are ‘Always’, ‘Never’, ‘Everybody’ and ‘Nobody’.  It’s not to say that they don’t ever appear, but when we choose these words, they are used strategically. (I’ll tell you when we DO use them at the end).  We talk about strategically use these words with our team.  Even as I typed them, I’m thinking about conversations we’ve had.  It’s helpful to know that muscle memory dictates I consider how and when I use them.

We stay away from these words because they create a sense of black and white, inclusion and exclusion, either / or and the reality is, situations and people don’t often fall perfectly into one of two categories.

Everybody & Nobody

If we say:

Everybody will love morning prayer at 7am on Tuesday.”

you may have someone instantly thinking to themselves “well, not me…”  Is it possible they prefer to pray in the evening, or they prefer to pray alone, or they prefer to pray at 5am because they work at 7?  What if you’re inviting them and saying “This is what everybody here is doing,” and that person could be thinking “They must not be including me, so I must not be in line with everybody here”

And what if the next announcement IS practical and applicable to that person, but they’re still having an internal conversation about not being included with everybody here.

This one is a personal pet peeve when whoever is speaking says:

“Everyone knows what happened to ________.”

(Jonah, Moses, David, Peter, Saul… you fill in the blank).  If someone doesn’t know the story of Jonah for instance, that person is instantly not in the “everyone” category… and if the person speaking believes that everyone already knows the story of Jonah, then that person likely won’t take the chance to review.

A better way to frame that reference would be:

“In Sunday school, I was taught about Jonah and the whale.  You may have seen the VeggieTales movie, or read about it in the book of Jonah. He disobeyed God and went the opposite direction of the city where God sent him, got caught in a storm on a boat and was thrown overboard.  When tossed overboard, he then got swallowed by a whale and negotiated with God to save him.  When God made the whale spit him out, Jonah made sure he finished God’s instructions… Here’s the point of the story… “

It takes less than 30 seconds to summarize the story, so you’re not boring people who already know, it’s a rem diner for people who are a little fuzzy, plus for a new believer who isn’t familiar with that story, you gave them 3 places to go to find out: Sunday school (a great place for new believers to start serving and learn Bible basics by the way…), VeggieTales’ Jonah and the book of Jonah.

In reverse:

“I know nobody here will miss prayer this Tuesday morning at 7am.”

It has a different sort of connotation.  This could really hurt the trust that’s been built with your church.  “If I don’t come to prayer, then they’re saying I’ll be the only one.”  Maybe that person’s internal conversation becomes “Well, they don’t know how busy I am.” or “I guess this church is only for management class and above who get to work a 9-5, but I’m on rotating shift work.”

 

To get around the option of using Everybody or Nobody, I like to frame conversations with an ‘If’.  If you’re a morning person and would like to pray together, we have prayer on Tuesday morning at 7am.  If you’re an evening person, or your schedule is changing, you can download our prayer podcast and listen on your schedule.

 

Always & Never

“We always like to take a chance to….” is usually followed by “…except when…”

What if you didn’t last week, or you didn’t last month, or you missed a day once.  Is it really Always? Remember 99% of the time isn’t always.  You may be thinking that most of the time is a lot like always, and only really picky people are going to try and distinguish between them… so then what does it mean to a new believer if you tell them God is ALWAYS listening, or God ALWAYS has the best in mind for them?  Can you then justify that sometimes you use always to mean most of the time, and sometimes you use always to mean always?

Since we have the choice of every word we use, why not use the word that actually says what we mean?  What about Often, usually, most of the time, or consistently, rarely, few and far between, have or haven’t.

Instead of:

“We always have new guests who join us and we want you to fill out a connection card.  Our Pastor always follows up during the week.  If you’ve never learned the basics of the Bible, join us Wednesday for our new believers class at 7pm.”

You could try:

“We often have first time guests here with us and we’d like to honor you.  Please fill out a connection card so we can connect with you this week and answer any questions you have about Life Church.  If you’d like to learn more about the Bible, you’re invited this week to our Bible Basics class.  We hold them almost every Wednesday, and the schedule is available on your bulletin today.”

 

I gave it away in the always and never example, but we sometimes do use these words in a black and white context in relations to what God has spoken to us in the Bible:

God is always good. Sin is never the right choice. Everybody has sinned and fallen short of the glory of God.  Because we use these words so rarely, they are naturally emphasized for full impact when we choose to use them.

.. but we rarely use these in context of our advertising.

 

Would love to hear your thoughts.  Is this new information for you, or have you implemented a similar strategy, and how is it working at your church?

 

 

 

Categories
Advertising Marketing Social Media

Managing Church Social Media: Your First 30 days

You’ve been asked to help your church with Social Media.  Whether you’ve been hired as a part of the marketing team, or maybe in a volunteer capacity, here are some questions to get clear about the expectations and ideas on where to start moving forward.

Whether you’re starting at ground zero, or taking over existing accounts, here is a checklist to get your efforts launched on the right foot.  Take it to your next meeting with the person you’re accountable to, whether that’s your Pastor, the marketing manager, someone else on staff or another volunteer.  Talk through it with them and create a game plan for your first 30 days.  Set a meeting in 30 days to evaluate the results.  If you need ideas, here are 31 social media post ideas!

Here’s your checklist for discussion:

1. Who is our target audience?

targetAre we aiming to provide information to our current members, or is the goal of our Social Media to reach and invite new people?  This will help identify the content and the network you’d like to focus on.  Start by considering the target audience of your church. If you’re not yet sure about that, here is a way to start a discussion about your church’s target audience.

 

2. What Network(s) will we focus on?

piechartThere is no shortage of Social Media networks and opportunities to spend time online.  Refer back to your target audience.  It’s easier to get out in the community on twitter (you can follow local organizations and comment on their tweets) or snapchat and it’s easier to provide information on Instagram of Facebook.

If you have to choose one, Facebook still has the largest audience, but you could also take a poll with your people to find out which networks they’re already on.  Here’s a link to figure out if you need a Facebook page or Facebook group. and a bit different perspective if you want to hear another opinion from Jonathan Talley about Facebook pages or Facebook groups.

3. Do we need to push the limits or stick to what is safe?

cautionWhat kind of community do you want to build, and how do you want to build it?  Does your leadership want you to create an opportunity for people to take a strong stance or keep the waters calm?  Will I post about the church’s stance on current issues, or do I stick to promoting upcoming events and ministries?

 

4. Will someone need to pre-approve our posts?

checkThe answer could be “Yes, always…” or it may be “Yes, for now…” or maybe “no, just go for it and we’ll discuss as we go.” but as the person posting, don’t take it personal if it’s decided that your posts go through a second set of eyes before they go live.  This helps you get an idea of what’s expected and how your ideas for advertising the church on Social Media represent the branding and marketing of your church.

Setup a schedule for pre-approval… is it every Friday afternoon the posts are approved for the next week by email, and then they start to roll out the following Monday?  Is it every other week, or every day before a post goes live it gets sent as a text message and approved?  Not one is right or wrong, but what works best for your team.

 

5. How frequent will the posts be?

clockSet the expectation and find out up front.  Don’t submit once a week posts if your leader is hoping for daily posts.  Don’t commit to daily posts on 4 networks if you’re a volunteer who can only commit to once a day.  Have a discussion about what you’re capable of committing to and how close that comes to the expectations.

Don’t make a commitment you can’t keep, and suggest bringing in another team member to focus on a different channel in order to meet the expectations.

 

6. How far will we have Social Media oversight?

crossroadsIf another department in the church wants to have their own page (like kids or youth) who is ultimately responsible for their content? Who approves their posting, and do you have a minimum standard you want to maintain for content, image or video quality, etc?

If someone on staff posts something that you feel may reflect poorly on the church, do you have an open door to have a discussion with them, or is their personal social media considered entirely separate?

 

7. How will we handle comments?

If a comment is positive, is the expectation that it’s acknowledged?  Is that a like, a Retweet, a favorite, or will we type a reply to every positive comment?  If a comment is negative, what are the parameters to address it?

emailMy personal opinion is as much as possible to address a negative comment in a positive way… “We’re sorry your experience didn’t match our values.  We would be happy to discuss a resolution if you’d call the office and ask to speak with…” but some times when a comment is vulgar or contains profanity, it’s clear that a phone conversation isn’t going to address the concern.  In that case, I would just delete the comment. If the person persists, block them from your account.  It’s not going to change their mind, and if they truly wish to make restitution, they’ll reach out in person – blocking them form Social Media probably won’t affect their change of heart.

If there’s a private message sent requesting prayer, or seeking financial aid or asking a question I don’t have an answer to, who do I forward that to?

 

8. What are the quantifiable goals in the first 30 days?

calendarQuantifiable like ‘How many likes?’ or ‘How many followers?’ or ‘How Many interactions: comments or shares?’ not things like ‘To spread the Gospel’ or ‘To keep people informed’. Quantifiable goals allow you to discover what’s working, and what could change. The success of unquantifiable goals are a matter of opinion.

 

9. How frequent do we share our own content compared to sharing other people’s content?

barchartThere may be a great video on youtube that matches up with your current series topic or a funny quote from a famous preacher.  What is the balance between finding other content and generating our own?

Is the content I’m sharing accurately reflecting our core values (read more about having your Social Media reflect your church’s core values in our ebook: Trust Glue)

 

10. Is there anything I need to stay away from?

deniedSpecifically. Is there someone who is popular on Social Media but doesn’t line up with our beliefs?  Is there something that could become a distraction from our goals? Do we address prayer requests in the church with permission, or is this not the forum?

 

Asking these 10 questions when you take over your church’s social media will help you get clear on your leader’s expectations and the opportunities that you have to work within.  Remember, these are a discussion starter – try and use them to ask more questions and be sure you’re on the same page with your leader.  Also, remember that the digital world is always changing, and it’s probably a good idea to have this discussion again in another 30 days to evaluate your progress.

If you need ideas of what to post, her is a list of 31 Social Media post ideas I created, and another 25 quick ideas from Darrel Girardier.

I’d love to hear about your experience in taking over your church’s social media and what you learned in that process.  Leave a comment below!

 

 

Categories
Build a Team Marketing

9 rules for effective creative meetings

Remember when you were little and playing a game with the neighbour kids, then they change the rules and say “oh yeah, I forgot to tell about…” or if you’re learning a new game with some friends and they say “I’ll start with the basic rules so we can get the game going, and I’ll fill you in as we go on the details.”

Thumbs-Up-Guy-facing-leftI get frustrated in a situation when I can’t contribute my best because the parameters aren’t clear, and when it comes to our creative meetings, our team has found some really effective ways to maximize our productivity and effectiveness in a short amount of time – the reason: we’ve all agree to play by the rules.

These rules are not meant to limit participation (like saying you can’t touch the soccer ball with your hands) but are rather to give us a clear playing field so we can get to (in my opinion) the fun part of brainstorming and creating an execution strategy.

This list is not the 9 ways to have a perfect meeting, or 9 ways your team has to do it.  Each team is different, has different players and is playing a different game (if I may continue that analogy).  Take these ideas and figure out what they look like for your team, how they get applied and what your team needs to add to be most effective.

You may be asking “Adam, what does this have to do with marketing?” My answer would be that effective meetings will help you achieve results. Not sure what I mean? Try these on with your team…

I’d love to hear how you’ve implemented these or what you’ve added.  Comment in our Church Marketing Ideas Facebook group!

1. Invite only the relevant players

If you’re playing football, and it’s the offensive line on the field, don’t invite the defence to the party. If your conversation requires one person, have a one-on-one meeting.  If your conversation requires everyone on your team except one person, honor that persons time and let them know why you’re not bringing them in if necessary, but don’t bring them in to sit in an irrelevant meeting. If you have a set meeting where everyone on your team comes together, then only discuss issues relevant to everyone, and save the others for later.

 

2. Have an Agenda

Be clear about what you want to discuss and who needs to be in the discussion about those topics.  Be clear about the order. Decide that information before you call the meeting.  Sometimes you may want to share that agenda before the meeting, and sometimes it’s relevant to get everyones initial reactions at the same time.  Whether you share it ahead or not, have an agenda.

 

3. Start on Time and End on Time

Happy-with-Wordpress-Mainenance-ServiceI find it odd that we used to talk about when the meeting would start, but not have a clear plan about when the meeting would end.  Based on inviting the right people and having an agenda, take a guess at how long the meeting will be and set an end time… this way people can schedule their next appointment or goals and tasks for the day after that meeting.

When that time arrives, END ON TIME!  If there is more discussion to be had, book a follow up meeting with some or all of the relevant people.

 

4. Everybody contributes

If you’ve hand-picked who will be in the meeting, they’re here for a reason. Everybody contributes.  We have some people on our team who are louder and some quieter. Some who process out loud and some who sit and think.  Some people who want their opinion to be considered, and others who are happy to find a way to support whatever decision is made.  Regardless of those factors, everybody contributes.  After discussion and when a decision has to be made, go around the table and ask everyone what they’re suggestion is.

If you have a team member who likes to process, ask them last, once they’ve heard everyone else’s input.  “Whatever the team decides” is not contributing, because if that’s your answer, you didn’t need to be in the decision meeting.

You could help that person by asking “If the decision was yours, what would you choose?” or if they say “I pretty much agree with everyone” then ask “How do you see yourself participating in implementing.” or “What would it look like if we made a different decision?”  Learn to hear what’s not being said and draw the input out of that person.  They have a unique perspective that is valuable to the team.

 

5. Leave with an action plan

Your meeting has a purpose. It is probably meant to change something or cause an action.  Write down what your action is, who is responsible for completing what portions and by when they will have it completed.  Have everyone articulate back to you what their action is so that you’re clear.

 

6. Review the last meeting’s action plan

There’s no point in making an action plan in this meeting if we’re not going to be sure those actions got completed.  This isn’t an opportunity to come down on someone who hasn’t completed their task, but an opportunity to celebrate the completed tasks, help overcome hurdles that could have prevented previous tasks and be clear on what now needs to be achieved to move forward.

 

7. Nobody leaves confused

DIY-GuyIf you’re not sure of what the play is, don’t leave the huddle.  This is each team member’s opportunity to clarify the action, the responsibility and the “by when”.  If anyone is unsure on the motive, the big picture, the small details, the timeline, the key players or what’s expected of them, this is the time to ask.

Being sure doesn’t mean that everyone is on the same page… I could be 100% sure I heard something that you didn’t say, and you could be 100% sure I heard what you said.  Being sure isn’t being clear.

Ask you team to summarize their understanding of the action plan and listen for hints that someone isn’t entirely clear.

 

8. What happens in the room stays in the room

Sometimes conversations go beyond the topic and sometimes they become emotional.  We’ve agreed that we won’t hold someone’s actions or opinions for ammunition at a future time and we won’t undermine the public conversation with private conversations later.  This trust allows us to be honest, admit our flaws, come up with genuine raw ideas and create an opportunity to be ourselves.

 

9. Get clear with everyone before the meeting

If someone said or did something in the meeting, at the water cooler or in an email or text message that didn’t sit right with you, ask them to clarify, get on the same page with them and come to the meeting clear.  The last thing we need in our discussion about a website overhaul is to have a couple of people on about last Friday’s “Photocopier incident” or that they needed an elastic and someone had taken the last one in the drawer, or worse yet is having 2 people silently fuming toward each other and not able to draw them in to contribute to the conversation.  You don’t have to go look for problems and then create resolves, but if there’s an unmet expectation of someone else on the team, we get that cleared up with them privately so we can contribute our best to the group.

 

I would love to hear what else you have setup for your meeting, how you live by or reiterate your meeting rules, or by when you’ll choose to explore and implement meeting rules for your team!  Leave a comment below, or track me down on twitter @Adam_McLaughlin

Categories
Advertising Branding ebooks Free Resources For Churches Marketing

Trust Glue: 11 ways to create a first impression that sticks

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What is Trust Glue?

Have you ever had an experience at a church or business that didn’t quite sit right, but you can’t put your finger on why? This sensation is likely your response to a breach of trust: Their self-proclaimed values weren’t consistent with your experience.

Trust is like glue that makes someone stick around. Be true to yourself and live that out through your branding, marketing and advertising, and you’ll create trust that sticks.

Book-onlyWould you find it strange if you went out for a nice steak dinner at a high-end establishment, and they offered a $1.49 burger being served by a waiter in a tuxedo. Why is it not strange if you saw a $1.49 burger at a drive thru? Is one right and the other wrong? No. Simply put, your expectation wouldn’t match your experience. One of those restaurants is not being true to who they are, and that waters down their trust glue.

If you can sum up your experience with “I thought I was getting this, but they did that instead?” then it’s a trust issue. “They advertised having the best chef in town, but my chicken wasn’t cooked properly,” or, “The sign says they’re a loving church, but not one person was smiling.” Or “Aunt Gertrude said the worship leader sings like a bird. She was wrong.” In this case, the trust is more like water than glue; It doesn’t make you want to stick around.

Every opportunity that someone walks through your door is an opportunity to build and strengthen the trust glue, or dilute the glue. The difference between a visitor coming back and never returning is whether or not they trust you after their experience.

Trust Glue is stickiest when your branding consistently matches your marketing, and is relayed accurately in your advertising; When your church’s values (branding) matches how someone experiences your church (marketing) and what they heard you say about your church (advertising)…

 

Download Trust Glue: 11 ways to create first impressions that stick.

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Categories
Marketing Social Media

31 Social Media Post Ideas for your church

Somewhere out there someone said it’s a great idea to post something every day on Facebook.  Then someone in leadership heard it.  Then someone said, “Hey if it’ll work on Facebook, it’ll work on Twitter and Instagram too!”  Then you were recruited and it got added into YOUR job description.

We’ve all done the obvious posts, and then hit a wall of creativity.  I wanted to create this list so you can refresh your creative juices with some ideas and have no excuses for 31 days.  At the end of the month, start back at the top of the list – 31 days from now, no one will remember what you posted!

(Side note: Since originally posting this article, I’ve realized that there is an intersection of content and format that is magic for a Church’s Social Media account: Sermon Videos. Read that blog post here!)

 

 

  1. Choose a scripture that your pastor used last week.  Create a graphic with the scripture and reference on it. (need a free graphic design tool for social media graphics? Try Canva!)
  2. Promote a team that is recruiting volunteers.  Post a picture of that team in action, let people know there’s an opportunity to serve, and let them know how to sign up.
  3. Choose a tweet or quote that someone else posted on social media from this past weekend’s message.  Take a screenshot and share it on a different platform to cross promote.
  4. Ask your worship leader for their setlist for this weekend.  Post a youtube video of the newest song so your people are familiar with it when they come to service this weekend.
  5. Create a graphic that lists all of the scriptures that your pastor referenced last week, and add a title for “This week’s Study Guide” or “Weekly Bible Reading”.
  6. MIssionary-imagesShare a recent picture or Facebook post from a missionary. Ask viewers to take a moment and pray for their ministry.
  7. Refer people back to your online resources (podcast/website/video/blog)
  8. Make a graphic listing all of the things happening in a certain time frame: ‘Friday / Saturday / Sunday’ or ‘Coming Next Week’
  9. Post a recent blog post from your pastor or someone in leadership.
  10. Ask people what they’ve been learning from your current series, and post your series graphic. (If you need help with custom graphics, get a 14-day free trial from Church Media Squad.)
  11. Have someone on your leadership team make a 1-minute selfie video talking about how they’re applying your current series to their life.
  12. Share a local or national news story that applies to your current theme or series. Remind your audience to pray in line with that topic.
  13. Promote an upcoming speaker.  Find a youtube video, or post an image of an upcoming guest speaker.
  14. Choose a small group in your church and talk about their next or past events.
  15. Ask your audience to leave a review of your church (Link them to Facebook, Yelp, Google, or other online directories.)
  16. Ask people how they heard about your church (Side note: this has been a great conversation starter for us.  People talk about how they first heard about us, tagged their friends which continued to grow the conversation.)
  17. Post last weekend’s announcement video, or if you do live announcements, make a selfie video talking about them.
  18. Hear a testimony about something great happening in someone’s life? Publish their story using text and pictures and encourage others who are believing for the same results.
  19. Ask people how you can pray for them.  When someone comments, be sure to let them know you’re praying.
  20. Grab a video of a Christian Comedian on youtube and post it to Facebook.  (Bonus points if the topic of conversation is in line with your current series topic.)
  21. Elevate-Kick-BallShare a post from one of the other social media channels in your church (kids/youth/small groups)
  22. Post the worship song list for this weekend coming up. Create a graphic of your auditorium with the list in it.
  23. Highlight a local business that is owned by someone in your church (restaurant, retail, and service industry work great because then others can choose to visit them.) Ask that person to share your post to their business page.
  24. Post a graphic that is shareable as an invite to church this weekend.  Use a quote in the image that includes a picture of your church and text geared to someone who hasn’t visited before “Would you like to check out my church this weekend?”
  25. Invite people to sign up for your email newsletter.  (If you don’t have a newsletter, I would recommend a free service like MailChimp.) Add a link so they can click to sign up, and a screenshot of last week’s email so they know what to expect.
  26. Post a list of all of your small groups with a link to register.
  27. Dig up some old photos of when the church started, before the last renovation, the founding Pastor or a previous building before your current one and add a “Remember When” album.
  28. Create a graphic for a quote from last weekend’s message.
  29. Repurpose media that you’ve used elsewhere: Sermon bumper, a series trailer, worship video, graphics from the bulletin or worship lyric video.
  30. Take a picture of a volunteer and thank them for their contributions.
  31. Create a “Behind The Scenes” video or take pictures: Worship rehearsal, set design, kids department setting up their room, Pastor preparing this weekend’s message, youth service prep, etc.

 

Read some of the best church marketing strategies.

 

 

Need even more ideas? The Social Media Post ideas in this ebook will work for your church as well as for businesses and other organizations!

 

Have a post idea that works well for you? Post it in the comments so we can all try it out!